Refunds

Our Seasonings

All food sales are final. No returns or refunds.

Due to the perishable nature of our products, we cannot accept returns or offer refunds once a food item has been purchased. For health and safety reasons, all food sales are final.

We are committed to providing quality products. If you have any concerns about your order, please contact us immediately. 

 

Contact us at [email protected]

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

1. please send us a picture of the item(s) as it was recieved.
2. Include  shipping packaging and the product itself in your image.
3. Include a detailed explination of your issue, include your full name on your order, address, email address   

Team Merchandise

Refunds on team merch are not managed by Xtreme Texas Cookers. Merchandise is sold through our third-party affiliates. For questions regarding merchandise, please visit https://htxgraphicdesigns.com/

What is team merchandise? Team Merchandise refers to any items not food-related such as tee shirts, hats, stickers, or any items sold through the htxgraphicdesign.com website. unless otherwise noted and sold direct from the Xtreme Texas Cookers website.

 

Need help?

 

Contact us at [email protected] for questions related to refunds and returns.